Network and Systems Administrator

Yournew role as Network and Systems Administrator is a key part of the ICT team,responsible for ensuring Fresh Hope Communities' networks, servers, systems andcloud platforms remain operational, secure and fit for purpose.

Reportingto the Infrastructure and Network Manager, you will work closely with ICT teammembers, Managed Service Providers and business stakeholders to deliverreliable infrastructure services and third-level technical support.

Thisis an exciting opportunity to apply your technical expertise across a diversetechnology environment while contributing to continuous improvement andexceptional customer service.

• Maximum Term - Full Time, 38 hours per week position.
• Located in Rhodes, Sydney - our state-of-the-art office includes a free gym, great public transport, parking options and convenient shopping links
• Work flexibly-our office is incredible and so are the days when your commute is replaced by a few steps to your home office
• Salary packaging - increased your take home pay with salary packaging including novated leasing options
• Birthday leave - take time to celebrate with your friends and family

Your Contribution

• Install, configure and maintain network infrastructure including routers, switches and firewalls
• Monitor network performance, resolve connectivity issues and implement security measures
• Administer servers, applications and Windows operating systems and environments
• Manage backup and recovery processes to ensure business continuity
• Support device management and endpoint platforms including Intune, Google Enterprise and Samsung Knox
• Manage user access rights, permissions and security controls
• Liaise with Managed Service Providers, vendors and internal stakeholders to maintain seamless operations
• Develop and maintain technical documentation, procedures and user resources
• Deliver Level 3 technical support and resolve complex network and systems incidents

The Essentials

• Experience managing ICT infrastructure including networks, servers and cloud platforms
• Experience monitoring and maintaining business systems and network equipment
• Strong communication skills with the ability to work with stakeholders, lead projects and develop documentation
• Experience administering server environments, operating systems and access controls
• Strong troubleshooting, problem-solving and customer service skills
• Relevant qualifications in networking, infrastructure or systems administration (desirable)
• Certification in Microsoft 365 (M365) administration and/or Juniper Networks (Highly desirable)
• Previous experience in the Aged Care or Not-for-Profit sector (desirable)
• Current Criminal History Check suitable for aged care and applicable NDIS requirements
• Current NSW Driver Licence and ability to travel across NSW.

About Us

Fresh Hope Communities exists to create spaces thatcultivate belonging and places that feel like home.For almost 90 years, we have been providing quality support and lifestylechoices across retirement, residential and respite settings, as well asconference and outdoor adventure experiences for school and community groups.We have over 1100 staff and together we serve residents and customers acrossNSW.We are an Equal Opportunity employer and we value inclusion anddiversity.For more about us visit our website

If this sounds like you, please submit your application now!