Technical Trainer

Responsibilities
• Ability to learn HASTUS to provide ongoing support to Digital Modernization (DM) and the Bus and Rail Scheduling Operations teams.
• Strong understanding of the technical subject matter and relevant technologies.
• Attend Train-the-Trainer course for Phase 2 Rail +MVP Bus Daily OPS & Bidding.
• Prepare training materials such as presentations, manuals, videos, and online resources such as CBT’s.
• Assess the effectiveness of the HASTUS training programs through evaluations feedback, and performance metrics, and make necessary adjustments.
• Work with subject matter experts, DM teams, and HR/ Payroll to ensure alignment with organizational goals and identify training needs.
• Ability to identify and resolve training-related issues.
• Excellent communication, presentation, and facilitation skills.
• Ability to explain complex technical concepts clearly and concisely.

Bachelor’s degree in computer science, Information Systems, or a related field.