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IT Systems Administrator

Masterapp LabsSalem, VA🇺🇸United StatesPosted 18 Aug 2026

Why This Role Stands Out

This on-site IT Systems Administrator role at Masterapp Labs offers a fantastic opportunity to grow your technical expertise and contribute to a reputable technology company. You'll thrive here if you're a mid-senior level professional eager to manage and optimize IT infrastructure, and we encourage you to apply!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Title: IT Systems Administrator
Location: Salem, VA, (Onsite)
Position Type: Contract
Interview Mode: In-person

Job Description

  • Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
  • Systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.in accordance with standards and project/operational requirements.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions.
  • Perform/verify daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media/network location.
  • Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request.
  • Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
  • Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment.
  • Upgrade and configure system software or Asset Management applications per project or operational needs.
  • Experience with VMware ESXi 7.x (or higher),Microsoft Windows Server (2016, 2019,2022, 2025), and Linux environments preferred.
Required/Desired Skills
Skill
Required /Desired
Amount
Actual Years of Experience
IT Customer Support/Service
Required
5
 
Service Ticket Management
Required
2
 
Desktop Application Support
Required
2
 
Documentation Support
Required
2
 
Desktop/Laptop Hardware Support
Required
2
 
Server Maintenance
Nice to have
2
 
Network Support
Nice to have
2
 
IT Process Management
Nice to have
2
 

Skills

Capacity Planning
VMware

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