Membership Manager

Membership Manager | Philadelphia, PA, United States | Hybrid We're hiring for a leading fitness organization committed to fostering a positive and high-energy environment. This company is renowned for its exceptional team culture and dedication to changing lives through fitness. They are looking for a motivated individual to lead their membership team and drive success. The Role • Lead and manage a team of Membership Advisors, ensuring they are fully trained in sales strategies and customer service. • Recruit, hire, and develop new team members in partnership with the Talent Acquisition team. • Drive financial performance by ensuring the team meets and exceeds membership sales goals and KPIs. • Oversee daily sales activities, monitor performance, and implement action plans to close any gaps. • Ensure high standards of quality control in all member interactions, from initial tours to closing sales. • Collaborate with management and department heads to strategize and achieve sales targets. What You'll Need • Proven experience in sales management and team leadership. • Strong understanding of sales processes and key performance indicators (KPIs). • Excellent coaching, training, and motivational skills. • Ability to create a positive and collaborative work environment. • Strong communication and interpersonal skills. • Passion for fitness and a member-centric approach. What's On Offer • Opportunity to lead and develop a high-performing sales team within a dynamic fitness industry. • A collaborative and supportive work culture that values teamwork and continuous improvement. • A role where you can directly impact member success and contribute to the company's mission. • Professional development and growth opportunities within a well-regarded organization. Apply via Haystack today!