Technical Project Manager

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and HPE, DXC serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent, and extensive partner alliance combine to deliver powerful next generation IT services and solutions.

As a Technical Project Manager, you will be responsible for planning, coordinating, and executing customer onboarding deliverables across the OASIS platform. This high impact role spans multiple teams and requires deep cross functional engagement with product, architecture, customers, and executive stakeholders.

Key Responsibilities

• Lead end to end planning and execution of the OASIS platform's customer onboarding program, implementing best practices across all phases of the program lifecycle.
• Develop and maintain detailed program schedules that capture timelines, interdependencies, resource requirements, risks, issues, and key deliverables.
• Create and manage a customer onboarding playbook and oversee the overall onboarding process.
• Collaborate closely with Product Management to understand business needs, technical requirements, and onboarding needs for customers.
• Facilitate effective alignment across engineering, product, architecture, and leadership stakeholders, especially ahead of major customer checkpoints and product releases.
• Deliver clear, concise, and proactive communications, translating complex technical topics into structured updates tailored for diverse audiences, including executives.
• Foster strong cross functional relationships to ensure coordination across teams, resolve bottlenecks, and enable a culture of transparency and continuous improvement.
• Guide teams through ambiguity, shifting priorities, and change while serving as a calm, solution oriented leader during periods of transformation and scale.
• Capture key program insights and retrospectives, documenting lessons learned and championing operational and delivery improvements.
• Support the evolution of OASIS delivery frameworks by introducing scalable, repeatable practices that elevate quality, velocity, and stakeholder confidence.

Ideal Background

• 5+ years of experience managing complex, cross functional engineering programs and customer onboarding activities, ideally within enterprise SaaS, platform, or infrastructure domains.
• Proven success in leading programs that span software development, cloud native services, and multi team engineering efforts in scaled agile environments.
• Bachelor's or Master's degree in Engineering, Computer Science, Business, or a related technical discipline.
• Certifications such as PMP, PMI-ACP, or SAFe are strongly preferred.
• 5+ years of experience working with Agile, CI/CD pipelines, and cloud based release trains across development and production environments.
• Good understanding of AI, GenAI, and intelligent automation technologies, and how they influence modern IT and software delivery.
• Strong grasp of the customer journey and ensuring customers receive appropriate support during their onboarding journey.
• Excellent problem solving, critical thinking, and decision making skills in environments with high complexity or evolving priorities.
• Proven ability to influence and align across business units, including executive stakeholders, technical leads, and delivery partners.
• Exceptional written and verbal communication skills, with the ability to simplify and structure communication around complex programs.
• Demonstrated innovation in building and optimizing program management frameworks, tooling, or delivery processes.
• Proficiency in project management tools such as Jira, Confluence, Microsoft Project, and integrated collaboration platforms.

DXC Technology is committed to fostering an inclusive environment where everyone can thrive. We prioritize in person collaboration while offering flexibility to support wellbeing, productivity, and individual work styles.