Digital Services Specialist (80-100%)
Quick Overview
Job Description
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
"Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.
Digital Services Specialist (80-100%)
Within the Lombard Odier Private Clients unit (PC) the Digital Client Support as part of the COO Office organization has the main mission to design, implement and manage the day to day operational execution of key Banking & Digital servicing.
The team is based in our Geneva headquarter and operates mostly & globally as first point of contact for the internal clients (mainly Bankers and their Assistants) and external client for all Digital services matter.
We are seeking a highly motivated and customer-oriented individual to join our team as Digital Services Specialist, specializing in providing support for our online banking products but also eager to develop and support other internal services for our clients and bankers.
As a Digital Services Specialist, you will play a crucial role in assisting our customers in navigating and utilizing our online banking platform effectively and occasionally other activities. Your excellent communication skills and product / services knowledge will enable you to provide exceptional customer service and ensure a seamless online banking experience and optimal service.
YOUR ROLE:
YOUR PROFILE:
Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.
As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.
It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Skills
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