Accelyst is an innovative AI Consultancy that leverages a unique catalog of industry specific Agents and leading-edge AI platforms to deliver tangible, integrated, secure and ROI-optimized solutions. We combine deep industry and technical expertise to enable rapid deployment of innovative AI-driven capabilities to augment and automate client workflows for employees, customers, prospects, and investors.

Why Accelyst?

Join Accelyst to be part of a dynamic team that leverages AI-driven technology to make a positive impact. Our leadership, with Big Four Consulting experience, fosters a nimble, client-focused environment, minimizing bureaucracy to enhance delivery and professional growth. You'll work on complex AI projects that challenge and inspire, meeting high client expectations. Additionally, benefit from our profit-sharing model, reflecting our commitment to respect and integrity for all employees.

Senior ServiceNow Developer

Contract Duration

Work Arrangement

Position Summary

Preferred Qualifications

Experience

• 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
• 3+ years building and supporting custom applications using App Engine Studio
• 3+ years working within Agile or sprint-based delivery models

Education

• Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred

Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITIL® 4 Foundation (or equivalent ITSM experience)

Required Skills

ServiceNow Development

• Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs
• Advanced proficiency with GlideRecord, query optimization, and transactional logic
• Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns
• Solid understanding of ACL design, role hierarchy, and access evaluation order

User Experience & Platform Configuration

• Experience designing and supporting Configurable Workspace and UI Builder-based experiences
• Expertise in UI Policies, Client Scripts, and role-based user experience design

Integration & Automation

• Experience with REST-based integrations and data exchange using JSON
• Knowledge of IntegrationHub patterns and automation best practices

Reporting & Documentation

• Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards
• Strong documentation skills, including technical design documents and implementation guides

Specialized Skills

App Engine & Custom Application Development

• Design and build upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs

Workspace & UI Configuration

• Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder

Integration & Automation

• Implement and support inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable

Platform Governance & Standards

• Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health

Agile Delivery & Collaboration

• Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams

Mentorship & Technical Leadership

• Provide guidance to developers, conduct code reviews, and promote consistent development standards

Key Responsibilities

• Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments
• Partner with product owners and stakeholders to translate requirements into technical solutions
• Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
• Review and approve development work to ensure adherence to platform standards and security requirements
• Support platform upgrades and resolve development-related issues introduced by new releases
• Contribute to platform documentation, architectural decisions, and operational runbooks
• Assist with troubleshooting production issues and implement long-term corrective solutions
• Participate in change review and release governance processes