Regional Technical Manager
Quick Overview
Job Description
Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. Millions of our radios are deployed to connect people, places and things with a unified wireless fabric that spans multiple standards and frequencies of fixed wireless and Wi Fi, all managed centrally via the cloud. Our multi gigabit wireless fabric offers a compelling value proposition over traditional fiber and alternative wireless solutions. We work with our Cambium certified ConnectedPartners to deliver purpose built networks for service provider, enterprise, industrial, and government connectivity solutions in urban, suburban, and rural environments, with wireless that just works.
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Department DescriptionAPAC Sales - Enterprise and Telco Focused Regional Technical Manager - Australia, New Zealand and Pacific Islands.
The Regional Technical Managers are the pre sales team responsible for championing Cambium's products and technical attributes to end user customers, wireless service providers, managed service providers, channel partners, and system integrators. They provide a crucial link between customers or channel and our product managers, engineers, and sometimes post sales support, thereby becoming a focal point in all things technical between the go to market team and our customers.
Technical managers will be equally tasked between training and developing individual pre sales teams within Cambium's channel ecosystem, as well as providing pre sales support to channel partners and end customers in order to close or expand Wi Fi, Switching, SD WAN/NGFW and wireless broadband projects.
Scope of Responsibilities & Position Expectations- Responsible for defining and/or designing technical requirements and recommending appropriate products and technical solutions in support of achieving sales goals.
- Design solutions and proposals and recommend appropriate products that meet customer needs and position Cambium as the favored vendor.
- Deliver training sessions, workshops, and webinars to new and current channel partners and end customers.
- Work with engineering resources to provide technical expertise on a range of products and drive the integration within the customer's technical environment.
- Capture product and feature requirements and filter to regional leader or engineering teams.
- Identify in advance, jointly with local sales manager and other RTM colleagues, the major activities to be delivered such as partner training, customer workshops and key projects.
- Post tender phase to support the technical answers of our partners.
- Willing and able to travel extensively across the region.
- Proven track record with field engineering, troubleshooting large and complex systems, and working methodologically to resolve issues.
- Good communication skills required to develop strong relationships with regional sales, engineering, post sales support, and key technical customer contacts. Able also to leverage relationships with other business units and/or external partners to deliver the solution.
- Good presentation skills and able to create and deliver high impact presentations.
- Self motivated and able to work independently to develop and execute technology strategies with minimal input from RTM manager or sales manager.
- Excellent knowledge of 802.11a/b/g/n/ac wireless networks, site surveys, requirements gathering, and deployment challenges.
- Deep understanding of wired IP networking, including firewalls, content filters, routing/switching, VLAN's, etc.
- Understand wireless security methodologies, including 802.1x w/ RADIUS integration.
Skills
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