Why this role stands out
Launch your career with a global hospitality leader at Accor, where you will gain invaluable industry experience while shaping the future of guest service in a supportive, growth-oriented environment. This role is perfect for a proactive, collaborative communicator eager to sharpen their analytical and sales skills within a dynamic, world-class team. Apply today to start your journey and unlock limitless possibilities for your professional development.
Quick overview
Job description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel & ibis Chennai OMR to ensure maximum cooperation, productivity, and guest service.
- Develop and maintain effective relationships with all the departments.
- Respond to queries by resolving issues in a timely and efficient manner.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Financial Management
- Identify optimal, cost effective use of the resources and educate the team on the same.
Operational Management
- Maintain a record of all clients and their profile.
- Organize regular visits in accordance to a predetermined plan.
- Prepare a monthly schedule to record all sales and other related activities for the preceding month.
- Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis).
- Determine and recommend prospective customers by analyzing historical and other statistical information, and prepare customer call analysis reports.
- Handle additional responsibilities as & when delegated by the Management.
- Diploma in Tourism / Hospitality Management / Events Management
- Minimum 1 year of experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint