Network Onsite Delivery Lead

Job Title: Network Onsite Delivery Lead

Location: Jersery city, NJ

Duration: 6 months

-- Delivery Management with ITIL Experience

-- Customer management

-- Leading strategic discussions and roadmap with customer leadership

-- Thought leadership in bringing automation and process improvement in service delivery

-- Leading Major Incidence calls and driving RCA process

-- Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues

- Ability to configure and discuss Routing and Switching technologies, MPLS , Network Security, Data Center networks – firewalls, IDS/IPS, VPN, load balancers

- Must have hands on experience on Dell switches and Paulo Alto firewall.

- Switching: Cisco Catalyst Switches, VLAN, STP, VLAN Trunking

- Understanding of Cisco ASA (Cisco VPN Technology)

- Understanding of Cisco Wireless LAN Controllers and Access points.

- IP routing and switching.

- Understanding of Cisco ACI and SD-WAN

-- Network Monitoring and Alerts management Roles & Responsibilities Onsite Delivery Lead – Network Administration Managed Service Team