Systems Engineer - Retail & POS Technology

Description:
Hybrid 3X a week in Atlanta, GA; 10% Travel

Our client seeks a Systems Engineer with Retail & POS Technology experience to support store systems across software distribution, patch management, scripting, POS hardware and software, and production support. The role will operate on a small, collaborative team with a high degree of ownership. The engineer will design and validate technical solutions, manage Windows patching cycles, automate operational tasks, and troubleshoot integrations across POS, payment middleware, and central systems. Success requires proficiency with Windows environments, PowerShell or Python, SQL, and experience in distributed retail or hospitality settings.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

Responsibilities:

• Independently manage software distribution and Windows patching cycles for assigned store-system segments with validation and rollback plans.
• Author and maintain PowerShell or Python scripts to automate data collection, health checks, and recurring tasks.
• Monitor KPIs, recommend preventative measures, and escalate systemic issues to L3 or Lead.
• Configure and deploy POS hardware and software, including terminals, scanners, printers, and payment processors, and troubleshoot integrations with central systems and gateways.
• Investigate equipment failures, perform root-cause analysis, and recommend improvements.
• Build prototypes for pilots, contribute to gold-image creation, and execute staging and configuration for rollouts.
• Partner with offshore vendors and QA on test planning, regression testing, and production deployments.
• Translate business requirements into technical specifications and validate solutions.
• Mentor L1 engineers on scripting, troubleshooting, and documentation standards.

Experience Requirements:

• 3+ years of IT experience supporting POS and distributed retail/hospitality environments.
• Strong experience troubleshooting production systems, integrations, and store technology.
• Hands-on experience with Windows, patching, Event Viewer, and tools such as SCCM, Intune, BigFix, or Kaseya.
• Proficiency with PowerShell and/or Python, plus working knowledge of Microsoft SQL Server.
• Experience with POS/payment technologies, including EMV, tokenization, PCI, kiosks, or mobile POS.
• Strong problem-solving and communication skills with the ability to work independently and manage multiple priorities.

Education Requirements:

• B.S. in engineering, computer science, networking, or related field, or equivalent experience.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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