SAP GRC BASIS Lead / Architect – SME - Remote

Role: SAP GRC BASIS Lead / Architect – SME

Location: Fargo, GA ( Travel/ Remote)

Role Summary

The SAP GRC + Basis Subject Matter Expert (SME) is responsible for providing functional and technical expertise for SAP Governance, Risk & Compliance (GRC) and SAP Basis services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, compliance management, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP GRC and Basis.
• Act as a senior functional and technical expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional and technical Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP GRC and Basis standardization, optimization, compliance improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional and technical coordination point within the delivery team for SAP GRC and Basis-related activities.
• Coordinate and review change, transport, upgrade, security, testing, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for automation, standardization, security improvements, and operational efficiency.
• Mentor team members, share expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, compliance concerns, and improvement initiatives.

Key Tasks

• Act as the primary functional and technical contact for SAP GRC and Basis-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
• Coordinate activities across core team members.
• Conduct internal status meetings in collaboration with the ASM, focusing on SAP GRC compliance and Basis platform stability.
• Identify, assess, and mitigate technical, security, and compliance-related risks.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate Change Requests raised by consultants and technical teams, including:
• Solution approach review
• Effort estimation validation
• Resource requirement assessment
• Impact and risk analysis
• Support the ASM and delivery team by:
• Participating in customer meetings and service reviews
• Presenting SAP GRC and Basis-specific topics during project kick-offs and governance discussions
• Supporting technical de-escalation activities
• Prioritizing incidents, service requests, transports, upgrades, and enhancement activities
• Recommend compliance improvements, security enhancements, system optimization opportunities, and automation initiatives.

Required Skills

SAP GRC

• Strong hands-on experience in SAP Governance, Risk & Compliance (GRC).
• Expertise in:
• Access Control (AC)
• Access Risk Analysis (ARA)
• Emergency Access Management (EAM)
• Access Request Management (ARM)
• Business Role Management (BRM)
• User Provisioning
• Segregation of Duties (SoD) Analysis
• Compliance and Audit Support
• Security Governance and Controls
• Risk Assessment and Mitigation

SAP Basis

• Strong hands-on experience in SAP Basis Administration.
• Expertise in:
• SAP System Administration
• System Installation and Configuration
• System Refreshes and Client Copies
• SAP Kernel Upgrades
• Support Package and Enhancement Package Upgrades
• Transport Management System (TMS)
• SAP User and Authorization Administration
• System Monitoring and Performance Tuning
• Backup and Recovery Management
• Job Scheduling and Monitoring
• Database Administration Coordination
• SAP Solution Manager Integration
• High Availability and Disaster Recovery Concepts

Additional Skills

• Strong knowledge of SAP Security concepts and compliance requirements.
• Experience with SAP landscapes including ECC, S/4HANA, BW, PI/PO, and Solution Manager.
• Experience with incident, problem, change, and release management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.