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AZDES-Salesforce Business Analyst -13172 local AZ Candidates

SR International Inc.Phoenix, AZ🇺🇸United StatesPosted 10 Aug 2026

Why This Role Stands Out

This hybrid Salesforce Business Analyst role offers a fantastic opportunity to drive impactful improvements within the State of Arizona, fostering your skills in a collaborative environment. You'll thrive here if you possess strong analytical abilities and a passion for translating business needs into effective Salesforce solutions. Apply today to join a reputable organization and contribute to essential state services.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Job Title: Salesforce Business Analyst 
 
Job ID: 13172 Hybrid
 
Client: State of Arizona - AZDES
 
 
Local Only Candidates
 
 Key Responsibilities: 
 
  • Collaborate with business units to gather, analyze, and document business requirements related to Salesforce. 
  • Translate business needs into functional specifications and work with developers to implement scalable solutions. 
  • Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. 
  • Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities. 
  • Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports. 
  • Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs. 
  • Develop and maintain detailed process flows, data maps, and documentation. 
  • Conduct user training sessions and support change management efforts. 
  • Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best  practices.
Required Skills 
 
  • 5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce. 
  • Proven experience in gathering and documenting business and technical requirements. 
  • Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules. 
  • Ability to work with cross-functional teams in a collaborative environment. 
  • Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps. 
  • Excellent communication, problem-solving, and analytical skills. 
Preferred Qualifications: 
 
  • Salesforce Administrator (ADM 201) or Business Analyst certification. 
  • Experience with data migration, integration tools, or Salesforce APIs. 
  • Knowledge of reporting and dashboard tools within Salesforce.

Skills

Salesforce
Scrum
Agile
Jira
SAFe

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