Quick Overview
Job Description
Problem-solving with strong attention to detail
Professional and effective communication skills with internal and external stakeholders
Prioritization and organization of multiple initiatives in a fast-paced environment
Leadership and team collaboration
Experience with digital product development, software delivery, or technology modernization efforts
Experience in software development lifecycles (Agile, Scrum, iterative delivery)
Experience translating business needs into user stories, requirements, workflows, or product backlogs
Critical thinking and consulting experience
Experience using performance metrics, customer feedback, and data to evaluate products or business processes
Experience working with vendors, software development teams, designers, or engineers
Experience conducting user research, usability testing, customer interviews, or service design activities
Experience with large-scale software modernization efforts
Experience with accessibility, customer experience, or digital transformation initiatives
Experience with MS Project and/or Visio
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