Technology

Senior Software Engineer - 1115 (Ireland)

BraintrustNew York, NY🇺🇸United StatesPosted Oct 22, 2026

Why This Role Stands Out

Elevate your career by joining Etsy’s high-impact Agent Platform team, where you will collaborate with experienced engineers to build scalable, mission-critical tooling that directly improves customer outcomes. This role is perfect for a proactive full-stack engineer who thrives on solving complex challenges and wants to make a tangible impact on internal infrastructure. Apply today to bring your expertise to a supportive global team and help shape the future of support technology.

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

New York, NY, United States

Posted

21 hours ago

PHPAngularReact

Job Description

The Agent Platform and Experience team is an established squad of 6 engineers at Etsy. Our mission is to increase agent efficiency while improving decision making to deliver positive and consistent outcomes for our customers and the greater Etsy community. All the members of this squad will be experienced engineers at Etsy that will support you in your onboarding.

About The Role

We are looking for an experienced full stack engineer to join on a contract basis for our Agent Platform and Experience team.This role will be focused on improving the agent tooling and infrastructure that enable Etsy's Support Agents to deliver efficient, high-quality, and scalable support.
The team is 50/50 split between US east coast and Ireland so core hours would be 9-12 EST

Requirements

Must-Haves

Experience with FrontEnd frameworks: React, Angular
Experienced Full stack engineer. Preferably with a background in PHP
Strong debugging skills

Nice-to-Haves

Experience with working with ‘legacy’ code - refactoring and improving existing code is as important as building new code for this role.
Experience helping to drive and define requirements as much as follow them
Be comfortable working with design/UX stakeholders and having an interest in UX.
Experience with performance tuning would be a plus - finding efficiencies in slow areas of the code is very beneficial.
Enjoy thinking about the implications of your work on end users.
You are comfortable collaborating with Product Managers and Designers to ensure that you’re delivering impactful product features.
Have excellent communication skills, and are enthusiastic and forward-looking!

Details/Notes

This request will provide general project support
This role is open to all work modes (remote/flex/on-site)
The team is 50/50 split between US east coast and Ireland so core hours would be 9-12 EST
This role is unlikely to extend or convert
The interview process for this role will be:
- 60 min technical assessment (e.g. live coding session or technical deep dive) with 1-2 members of the hiring team followed by a 30 min manager screen