HCLTECH Walk-in Drive - International Banking Voice Process

HCLTECH Walk-in Drive - International Banking Voice Process 19th June 2026

Walk-in Drive Details:

Interview Location: HCL Technologies Ltd, AMB 6 :104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058

Job Location: HCLTECH Elcot Sez Sholinganallur.

Date: 19th June 2026

Time: 11:00 AM - 3:00 PM

We are hiring Associates/ Analyst for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling)

Role: Associate / Analyst - Inbound Voice Process

Experience:

• 1-3 years (Associate)
• 3-5 years (Analyst)

Education:

• 12th Pass / Graduate / Postgraduate

Key Skills Required

• Excellent verbal and written communication skills
• Strong problem-solving and analytical abilities
• Ability to multitask in a fast-paced environment
• Team player with the ability to work independently

Key Responsibilities

• Handle inbound client calls and respond to queries professionally
• Provide accurate, timely resolution to customer concerns
• Assist customers with product, service, account, and data-related queries
• Use internal tools/workflow systems to manage multiple interactions
• Maintain accurate records of all customer interactions
• Collaborate with cross-functional teams to resolve issues
• Deliver high customer satisfaction through a customer-first approach

Preferred Candidate Profile

• Experience in international voice/customer support process
• Strong listening skills and attention to detail
• Ability to handle pressure and maintain service quality

HR Contacts:

• Sanjay