Business Systems Analyst / Manual QA Tester

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Job Summary

We are seeking an experienced Business Systems Analyst / Manual QA Tester to support application development, requirements gathering, business process analysis, and manual testing of web applications. The ideal candidate will work closely with business stakeholders, developers, and Information Systems teams to define business requirements, document system specifications, support Agile/Scrum development, and ensure applications meet established business and technical requirements.

Key Responsibilities

• Conduct project initiation activities to identify business problems, project objectives, and application requirements.
• Perform requirements elicitation, analysis, validation, and documentation for new applications and enhancements to existing systems.
• Collaborate with business stakeholders and Information Systems teams to develop comprehensive, SDLC-compliant Requirements Definition Documents.
• Ensure requirements documentation is clear, concise, complete, accurate, and compliant with agency standards and guidelines.
• Develop and maintain business process documentation, workflows, process maps, and system requirements.
• Assist project leadership with developing standardized documentation templates, processes, and reusable project artifacts.
• Participate in Agile/Scrum meetings and collaborate with development teams to ensure business requirements are understood and implemented correctly.
• Support application development, maintenance, implementation, systems analysis, and design activities.
• Develop, document, and execute manual test plans and test scripts for web applications.
• Perform functional and system testing to validate that applications meet documented business requirements and design specifications.
• Conduct testing of complex systems to verify functionality, identify defects, and ensure business needs are satisfied.
• Identify, document, track, and communicate software defects and application deficiencies with clear, reproducible steps.
• Collaborate with developers and project stakeholders to resolve defects and validate fixes.
• Assist in preparing User Acceptance Testing (UAT) scripts and supporting business users during UAT.
• Conduct project meetings, communicate findings, and document decisions, action items, and project outcomes.
• Maintain effective communication with technical and nontechnical stakeholders throughout the SDLC.

Required Qualifications

• Extensive experience in business analysis, systems analysis, requirements gathering, and requirements documentation.
• Strong knowledge of the Software Development Life Cycle (SDLC) and Agile development methodologies, including Scrum.
• Demonstrated experience gathering, analyzing, validating, and documenting complex user and business requirements from multiple sources.
• Experience preparing detailed requirements documents that effectively communicate business needs to stakeholders, developers, and technical teams.
• Experience supporting application development, maintenance, implementation, systems analysis and design, and business process improvement.
• Proven ability to document business processes and map existing workflows or define processes for new systems.
• Hands-on experience performing manual testing of web applications.
• Experience testing complex applications to validate business functionality and system requirements.
• Ability to develop, document, and execute system test plans, test cases, and test scripts according to established standards.
• Experience identifying, documenting, and reporting software defects with sufficient detail for developers to reproduce and resolve issues.
• Experience supporting User Acceptance Testing (UAT).
• Experience conducting meetings, facilitating discussions, and documenting project decisions.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with business stakeholders, project managers, developers, and QA teams.
• Strong analytical, problem-solving, organizational, and documentation skills.

Preferred Qualifications

• Familiarity with web application development projects using the Microsoft .NET framework.
• Experience documenting and managing requirements using Microsoft Team Foundation Server (TFS).
• Experience working in government or public-sector application development environments is a plus.