Recruitment Account Manager

Recruitment Onsite Account Manager

Omnia Resourcing is seeking an experienced and proactive Onsite Account Manager to join our team Coleshill. This pivotal role involves managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.

Key Responsibilities as Onsite Account Manager:

• Proactively manage operational issues in line with client requirements, KPIs, and Omnia Resourcing processes.
• Maintain a pool of fully compliant staff ready to meet bookings.
• Ensure performance targets, SLAs, and regulatory requirements are consistently met.
• Monitor and manage compliance targets and procedures.
• Recruit, train, and manage Omnia Resourcing Account Coordinators as needed.
• Build and maintain strong relationships with clients, line managers, and temporary staff.
• Manage attendance, handle holiday and absence requests, and conduct RTW interviews.
• Coordinate recruitment efforts with the resourcing team and deliver induction processes.
• Handle administrative duties accurately, including payroll, and ensure client checks are completed.

Requirements as Onsite Account Manager:

• Minimum 1 year of account management experience.
• Strong verbal and written communication skills.
• Client-facing abilities with a natural aptitude for building relationships.
• Problem-solving skills and ability to manage expectations.
• Attention to detail and ability to work under pressure.
• Desirable: Knowledge of logistics or manufacturing.
• Full UK driving licence required.

Key Behaviours:

• High energy, enthusiasm, and drive to succeed.
• Flexible and adaptable to varying shift patterns.
• Innovative, results-driven, and self-motivated.
• Team player with strong initiative and leadership skills.
• Approachable and capable of motivating others.

Benefits of working for Omnia Resourcing as Onsite Account Manager:

• Opportunity to work with a fast-growing recruitment agency.
• Career progression and development opportunities.
• Supportive and dynamic team environment.

If you are an experienced and driven Account Manager looking for your next challenge, we encourage you to APPLY today!

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