Atlassian Application Administrator

The Atlassian Application Administrator is responsible for overseeing the installation, maintenance, and upgrade of Atlassian tools, specifically Jira, Confluence, and Bitbucket. This role supports and contributes to the enterprise business or engineering application strategy, ensuring the smooth operation of IT systems, and leading continuous improvement initiatives to enhance service quality, efficiency, and customer satisfaction. This is a 100% onsite position located in Louisville, CO.
In this role, you will oversee and contribute to the configuration, upgrade, and long-term operation of software while directing the operation and maintenance of software architecture and environments to support the IT needs of the business. A key responsibility will be to continuously assess and improve processes to enhance service quality, efficiency, and customer satisfaction. You will identify areas for improvement, develop improvement plans, and lead their implementation. Additionally, you will support collaboration with external vendors and service providers to define contracted services and ensure they meet the agreed-upon requirements of the business. Maintaining documentation of system configurations, procedures, and troubleshooting steps will also be essential. You will provide technical support and training to end-users as needed and stay updated with the latest industry trends and technologies to ensure the company s IT infrastructure remains current and effective. As the Architect of the team, you will teach, mentor, and coach team members.

Minimum Qualifications:

• Requires Bachelor's degree in a related field (or equivalent work experience in lieu of degree or Masters +3 yrs experience).

• Typically 5+ years of related experience.

• Certification: varies by business system.

• Deep understanding of IT systems, software configuration, CI/CD, engineering, and/or business processes.

• Proficiency in software environments and upgrades.

• An active security clearance is strongly preferred

Preferred Qualifications:

• Experience with cloud computing platforms and services (e.g., AWS, Azure, Google Cloud Platform).

• Proficiency in Atlassian automation tools

• Experience with continuous integration and continuous deployment (CI/CD) pipelines and tools (e.g., Jenkins, GitLab CI).

• Experience with database management systems (e.g., MySQL, PostgreSQL).

• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana).

• Understanding of cybersecurity best practices and protocols.

• Experience with version control systems (e.g., Git).