Senior Program Manager

Job Title: Senior Program Manager

Location: Whippany, NJ (Hybrid - 3 days from office)

Job Description:

1. Extensive experience in Banking and Financial services domain managing technical projects
2. Candidate should have more than 10 years of experience in managing technical project from end-to-end perspective.
3. Project & Change Management: planning, risk control, budgeting, reporting.
4. Stakeholder Communication: coordination, updates, handling difficult interactions.
5. Operational Execution: process compliance, quality control, policy adherence.
6. Problem Solving: choosing simple solutions and escalating when needed.
7. Basic Customer Service: first-line support and administrative tasks