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BMC Helix Engineer (SC Cleared)

Syntax Consultancy LtdAndover, Hampshire🇬🇧United KingdomPosted 3 Aug 2026

Why This Role Stands Out

This hybrid contract offers a fantastic opportunity to lead a critical BMC Helix migration project for a renowned global IT transformation business, enhancing your skills in designing and implementing end-to-end ITSM solutions. You'll thrive here if you possess strong BMC Helix experience and SC clearance, and you're eager to contribute to a large-scale government initiative with a competitive daily rate of up to £500 (Outside IR35). Apply now to leverage your expertise and make a significant impact!

Quick Overview

Work Type
Hybrid
Schedule
Temporary/Casual
Level
Mid Senior

Job Description

BMC Helix Engineer (SC Cleared)
Andover (Hybrid)
6 Month Contract
£500/day (Outside IR35)

BMC Helix Engineer needed with active SC Security Clearance and Helix migration + implementation project experience.

6 Month Contract based in Andover (Hybrid). Start ASAP ideally August 2026.

Hybrid Working - 3 days/week remote (WFH) + 2 days/week working on-site. Paying up to £500/day (Outside IR35).

A chance to work with a leading global IT transformation business on a large-scale Government project:

  • Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment.
  • Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset + Service Catalogue management.
  • Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments.
  • In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge.
  • Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs.
  • Configure + maintain BMC Helix Discovery for CMDB population and CI relationship mapping.
  • Implementing SLAs/OLAs, automation rules, escalation policies, and approval workflows.
  • Acting as technical escalation point, monitoring platform health + managing upgrades / patches.
  • Other Tasks: BMC Helix iPaaS / Integration Service, AR System workflows, Filters, Escalations, Active Links + Smart IT configuration.
  • Scripting: Python, PowerShell, Bash for automation tasks.
  • BMC Helix Discovery (ADDM) + CMDB data modelling.
  • ITIL v4 Foundation Certification preferred.

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