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W2 - Site Reliability Engineer (SRE) Lead – IBM MQ / Kafka | Hybrid | Plano, TX / Charlotte, NC
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Plano, TX, United States
Posted
Yesterday
ShellEncryptionSplunkGrafanaKafkaKubernetesPowerShellPrometheusPython
Job Description
Job Title: Site Reliability Engineer (SRE)
Job Location: Plano, TX / Charlotte, NC (3 Days onsite, 2 Days remote) Hybrid role.
Job Type: 12+ Months contract
Job Location: Plano, TX / Charlotte, NC (3 Days onsite, 2 Days remote) Hybrid role.
Job Type: 12+ Months contract
Job Descriptions:
We are seeking an experienced Site Reliability Engineer (SRE) Lead - Messaging Services tdrive platform reliability, observability, and operational excellence across IBM MQ and Kafka environments.
This role combines:
- Production engineering and reliability leadership for messaging platforms
- Platform security, resilience engineering, and vulnerability remediation
- Ownership of large-scale, distributed messaging runtimes
Key responsibilities include:
- Leading reliability engineering for high-scale messaging platforms supporting tens of thousands of runtimes and high-volume message throughput
- Driving EOL remediation, patching, and stabilization across MQ queue managers and Kafka clusters
Implementing SRE best practices:
- SLIs / SLOs focused on message delivery, latency, and availability
- Incident management, escalation, and postmortem culture
- Enhancing observability and monitoring for messaging flows, queue depths, lag, and throughput
- Designing proactive fault detection and auto-remediation strategies (e.g., DLQ handling, backlog mitigation, failover recovery)
- Building resilient messaging platforms capable of supporting real-time, event-driven workloads
- Supporting global production messaging environments with on-call rotation and escalation ownership
- Partnering with engineering, application, and security teams tensure reliability, scalability, and secure message transport
- Strong experience in Site Reliability Engineering / Production Engineering
Hands-on expertise with:
- IBM MQ (queue managers, clustering, channels, DLQ management)
- Kafka / Confluent platform (topics, brokers, partitions, consumer groups)
- Large-scale distributed messaging systems and runtime management
Deep understanding of:
- System reliability, scalability, and high availability design
- Messaging reliability patterns (guaranteed delivery, retry handling, replay, ordering)
- Incident management, root cause analysis, and problem management
Experience with:
- Observability tools (Dynatrace, Splunk, Prometheus, Grafana) for messaging platforms
- Event and anomaly detection in high-volume systems
- Strong scripting/automation skills:
- Shell, Python, PowerShell
- Experience managing Linux/Unix and Windows production environments
Knowledge of:
- Event-driven architecture and messaging-based integration patterns
Understanding of:
- Messaging platform security (TLS, certificates, channel auth, encryption)
- Vulnerability remediation and risk mitigation in production systems
- Excellent troubleshooting skills in high-pressure, real-time environments (e.g., message backlog, latency spikes, connection failures
- Experience implementing SRE frameworks (SLIs, SLOs, error budgets) specifically for messaging workloads
Familiarity with:
- Kubernetes / containerized messaging platforms
- Experience with:
- Kafka ecosystem components (Schema Registry, Connect, Streams)
- IBM MQ advanced features (Native HA, clustering)
Exposure to:
- AI-driven operations (AIOps), anomaly detection, or automated remediation
- Large-scale messaging modernization or migration programs
- Messaging or middleware certifications (IBM MQ, Kafka, or equivalent)
- Experience in regulated environments (e.g., financial services)
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