Service Alarm Technician

Service Alarm Technician | Centennial, CO, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a robust team of over 13,000 colleagues across 40 countries, they are focused on making the world a safer place through innovative security services.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.

• Diagnose and resolve application issues, working both individually and as part of a team.

• Execute preventative maintenance tasks to maximize application availability and identify system faults.

• Perform routine configuration changes for applications and user permissions.

• Document all system modifications through a digital change control tracking system.

• Produce technical documentation for system deployment for both technical and non-technical audiences.

What You'll Need

• High School diploma or equivalent.

• Experience installing and troubleshooting low voltage equipment.

• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.

• Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, or other commercial systems a plus).

• NICET certification or State Fire License is preferred.

• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, problem-solving, and analytical abilities.

What's On Offer

• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.

• 401K with a 60% company match up to 6% of salary.

• Paid time off for vacation, holidays, and sick leave, plus paid company training.

• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!