Product Specialist

Product Specialist
Remote
Local Candidates Preferred
 

Description:
Diversified Systems is searching for a Product Specialist with expert-level experience in mainframe batch processing (JCL), MVS operations, and enterprise scheduling using Control M/EM. This consultant will serve as the subject matter expert responsible for ensuring the availability, stability, and effective use of mainframe batch and scheduling environments while supporting modernization and migration of legacy file exchange processes to the Axway platform.

The Product Specialist will collaborate directly with JCL and Application Development teams, Job Schedulers, and System Specialists to ensure high-quality product performance and alignment with statewide system requirements.

Responsibilities:

• Product Ownership & Expert Support
  • Serve as the expert owner of the JCL batch environment and Control M/EM scheduling system, ensuring their availability, stability, and productive use by application teams.
  • Make sound technical recommendations regarding enhancements, design improvements, and modernization strategies for batch and scheduling products.
  • Track and document usage patterns, job volumes, performance behaviors, and operational dependencies.
• Advanced JCL & Control M/EM Design Oversight
  • Conduct and coordinate technical design reviews to ensure batch job structures and Control M/EM workflows meet quality, functional, and technical standards.
  • Analyze the technical impact of changes to batch flows, job triggers, and scheduling logic.
  • Define and enforce naming conventions, quality standards, product usage patterns, and operational guidelines.
• Integration with Statewide Systems
  • Provide expert design and support for batch and scheduling functionality integrated with statewide platforms such as Axway.
  • Confirm that enterprise technical architectures will support all changes introduced by scheduling or batch-related enhancements.
• Testing & Modernization
  • Unit test JCL changes, Control M/EM job flows, and Axway file exchange integrations.
  • Support migration of legacy JCL jobs and scheduling flows to updated environments.
• Issue, Risk & Contingency Management
  • Anticipate, identify, and track risks or issues affecting batch and scheduling products and develop contingency plans as needed.
  • Diagnose and resolve abends, scheduling conflicts, dataset errors, dependency failures, and other operational issues.
• SME Responsibilities
  • Interact with business users, senior technical experts, and high-level stakeholders to communicate product impacts, architectural considerations, and modernization strategies.
  • Function as the SME for technical areas involving JCL, Control M/EM scheduling, and batch-to-Axway integration.
• Documentation & Standards Development
  • Document all work for future reference, including batch/job designs, Control M/EM workflows, operational procedures, and modernization changes.
  • Identify improvements to standards and contribute to development of product-level policies, patterns, and operational guidelines.

Requirements:

• 9 years of relevant experience required.
• Bachelor''s Degree in Computer Science, Information Technology, Computer Engineering, or a closely related field required.
• 9 years of expert-level hands-on experience with JCL, MVS, and mainframe batch utilities required.
• 9 years of expert-level proficiency with Control M/EM job design, dependencies, calendars, and scheduling standards required.
• 9 years of demonstrated experience performing design reviews, leading product tests, resolving complex issues, and supporting integration with statewide systems required.
• 9 years of ability to work collaboratively with architecture specialists, system specialists, programmers, and vendors required.
• Strong documentation, communication, and senior-level technical engagement skills required.

Nice to Have Skills:

• Strong work ethic and punctuality highly desired.

About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.