Job Description: Systems Administrator – Microsoft 365 (M365)

Location-Remote

Job Summary

We are seeking a Systems Administrator with experience in Microsoft 365 administration to manage, maintain, and support the organization's M365 environment. The ideal candidate will ensure the availability, security, and performance of Microsoft 365 services while providing technical support to end users.

Key Responsibilities

• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
• Manage user accounts, licenses, groups, and permissions through Microsoft Entra ID (Azure AD).
• Configure and troubleshoot Outlook, Teams, and other Microsoft 365 applications.
• Monitor system health, service performance, and security compliance.
• Implement and manage security features such as Multi-Factor Authentication (MFA) and Conditional Access.
• Perform user onboarding, offboarding, and mailbox administration.
• Troubleshoot and resolve Microsoft 365-related issues.
• Coordinate with IT teams for system upgrades, migrations, and integrations.
• Maintain documentation for system configurations and standard operating procedures.
• Ensure adherence to organizational IT policies and security best practices.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• 2–5 years of experience in Microsoft 365 administration.
• Hands-on experience with Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
• Knowledge of Microsoft Entra ID (Azure AD), user and group management.
• Understanding of Microsoft 365 licensing and administration.
• Familiarity with PowerShell for basic administration and automation.
• Strong troubleshooting and problem-solving skills.
• Good communication and documentation skills.