Cloud Platform Engineer Lead

The company's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, the company is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for the company is the opportunity to make a difference to people's lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

6 month contract +

Immediate interview and start

Cloud Platform Engineer Lead

We are seeking a Cloud Platform Engineer Lead with deep expertise in AWS, Kubernetes (EKS), Infrastructure as Code, and cloud operations to help manage, support, and continuously improve our cloud-based Manufacturing Execution System (MES) environments.

In this role, you will be responsible for maintaining highly available, secure, and scalable AWS infrastructure while driving operational excellence across production and non-production environments.

Responsibilities AWS & Kubernetes Platform Management

• Investigate and resolve infrastructure issues across AWS-hosted environments.
• Support and maintain Kubernetes (EKS) clusters, networking, security groups, EFS, Kafka, and containerized applications.
• Perform root cause analysis of platform incidents and validate solutions through testing and monitoring.
• Drive platform stability, reliability, and continuous improvement initiatives.

Cloud Infrastructure & CI/CD

• Implement and manage infrastructure changes using Terraform and automated deployment pipelines.
• Maintain AWS services including ECR repositories, IAM policies, and deployment configurations.
• Identify and mitigate platform risks related to AWS architecture, service limits, security, and operational resilience.
• Support cloud-native deployment practices and infrastructure automation.

Monitoring & Operational Excellence

• Develop and maintain dashboards, health checks, monitoring solutions, and operational documentation.
• Leverage CloudWatch, CloudTrail, K9s, and platform telemetry to proactively identify and resolve issues.
• Support both production and non-production environments through effective monitoring and operational support.
• Contribute to standard operating procedures (SOPs) and incident management processes.

Technical Leadership & Knowledge Sharing

• Mentor engineers and support teams through troubleshooting, incident investigations, and best practices.
• Facilitate technical workshops and knowledge-sharing sessions.
• Document platform architecture, support procedures, and operational standards.
• Provide expert guidance on AWS architecture, deployment strategies, and cloud operations.

Required skills

• Proven experience supporting AWS cloud environments in enterprise-scale environments.
• Strong hands-on experience with Kubernetes (EKS) and containerized workloads.
• Experience with Terraform, Infrastructure as Code, and CI/CD pipelines.
• Knowledge of AWS services including IAM, ECR, CloudWatch, CloudTrail, VPC networking, and security controls.
• Experience supporting distributed systems, Kafka, EFS, and cloud-native architectures.
• Strong troubleshooting, problem-solving, and incident management skills.
• Excellent communication skills with the ability to collaborate across technical and business teams.
• A passion for automation, continuous improvement, and operational excellence.

For more information please contact Ralph at

At the company we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at the company, visit