Senior Technology Officer

Shape your future. Serve your community. Belong to something bigger.

Want to be part of a significant project that will bring about positive change for an entire community? Lismore City Council's 'Flood Restoration Portfolio' (FRP) can make that possible. The bold initiative represents the single largest public infrastructure restoration project ever undertaken by local government in NSW.

Created in response to the devastating 2022 natural disaster, the FRP's remit encompasses the restoration of the city's public assets - roads, bridges, theatres, galleries, and sporting facilities, alongside the repair and enhancement of essential wastewater, waste management, and flood resilience infrastructure.

The FRP is assembling a local and global talent team to deliver a stronger, more resilient Lismore. We welcome individuals who bring fresh perspectives that will help enable our vision for a vibrant community.

Lismore's Northern Rivers location fosters an ideal work life balance. It offers lush farmland, beautiful parks, a World Heritage listed rainforest to explore, great restaurants, a diverse arts and cultural scene, and more-all just a stone's throw from the Gold Coast, Ballina, and Byron Bay. Today, Lismore is flourishing, and it's the perfect time to embrace and celebrate everything that makes the regional city so unique, while also being directly involved in shaping its future.

About the Role

The Flood Restoration Portfolio (FRP) is seeking an experienced Senior Technology Officer to lead the delivery, support and continuous improvement of IT systems that enable our project teams to deliver critical infrastructure outcomes.

Working closely with Lismore City Council's IT team, you'll ensure the Portfolio's technology environment is reliable, secure and aligned with business needs. You'll provide senior technical support across office and field-based teams, manage IT assets, coordinate system improvements and act as the primary IT liaison for the Portfolio.

This role is ideal for an experienced IT professional who enjoys balancing hands on technical support with systems administration, technology planning and stakeholder engagement.

Key Responsibilities

• Lead IT service delivery across the Flood Restoration Portfolio
• Manage and maintain laptops, mobile devices, monitors and IT peripherals
• Administer Microsoft 365, Teams, SharePoint and other business applications
• Coordinate IT onboarding and offboarding for staff and contractors
• Manage IT asset lifecycle, procurement and software licensing
• Provide Level 2 and Level 3 technical support for hardware, software and network issues
• Partner with LCC's IT team to implement upgrades, security initiatives and technology projects
• Support cybersecurity, device compliance, backup and business continuity requirements
• Maintain IT documentation, standards and operating procedures
• Identify and implement technology improvements that enhance productivity
• Coordinate IT vendors and support providers where required
• Provide advice and training to users to maximise effective use of technology

About You

You are a customer focused IT professional with strong technical capability and a passion for enabling people through technology. You enjoy solving complex problems, improving systems and building trusted relationships across the organisation.

You'll Bring

• Experience administering enterprise IT environments
• Strong knowledge of Microsoft 365, Windows and cloud based technologies
• Experience with IT asset management and device lifecycle planning
• Knowledge of networking, cybersecurity and identity management
• Excellent troubleshooting and analytical skills
• Strong organisational and stakeholder management capabilities
• Experience working across multiple business systems and supporting operational teams
• Relevant tertiary qualifications or industry certifications in Information Technology, Computer Science or a related discipline (or equivalent experience)
• Experience within local government, construction, engineering or project environments is desirable but not essential

Term Contract: contracted hours of work 35 hours a week/70 hours a fortnight up to 31 December 2027.

Closing date: Applications will be accepted until a suitable candidate pool is established.

Location: The position will be at our sites and the Flood Portfolio Office in Lismore. Flexible work options are available, working within operational requirements.

Contact: If you would like to learn more about this opportunity, please do not hesitate to contact Jennifer McEwen, HR Business Partner, at .

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures, and agreements.

Pre employment Screening: Before employment, there may be a series of pre employment checks that may include health assessments, validation of the right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments, and referee checks.

Future Opportunities: This recruitment exercise may be utilised for vacancies and the possible establishment of a merit list for future opportunities within six months.

Lismore City Council is a proud employer of a diverse workforce, welcoming applications from individuals of all backgrounds, including those with disabilities. We are committed to fostering a diverse, flexible and inclusive workplace that reflects the community we serve. We also welcome discussions about how our roles can be undertaken flexibly. Adjustments can be made throughout the application and selection process to support disabled applicants. If you would like to discuss adjustments, do not hesitate to get in touch with the People and Culture team on or email .