Application Support Analyst

Key Responsibilities

 

Provide endtoend application support for Equities trading systems (backend focus)

Act as a first point of contact for application and infrastructure issues

Support startofday batch processing, monitor batch jobs, and troubleshoot failures

Handle user queries, production issues, and infrastructure alerts throughout the day

Monitor production environments and respond to alerts using standard monitoring tools

Perform root cause analysis, escalate issues when needed, and drive resolution to closure

Collaborate with:

Frontend application teams (NY)

Global infrastructure teams (APAC, India, Americas)

Ensure application stability during market hours and critical processing windows

 

 

Required Skills (MustHave)

 

Application Support experience in a production environment

Strong UNIX/Linux skills (log analysis, process checks, basic troubleshooting)

Strong SQL skills (querying, investigation, data validation)

Python (used for scripting, automation, or support tooling)

Experience supporting backend systems (not purely frontend support)