Field Service Engineer

Due to an expanding customer base Bailies coffee Company is looking for a new member of the Engineering Team.

• Maintain and service coffee machines and related equipment on customer premises.
• Diagnose and repair faults across a wide range of machine types/brands both remotely and on site.
• Ensure planned maintenance of equipment on customers' premises in carried out in accordance with the scheduling requirements.
• Prepare equipment for customers coffee specifications and complete installation.
• Refurbish and test used machines in our workshop.
• Programme machines to design and manufacture standards.
• Ensure accurate and timely recording of all job times, outcomes, and parts used on Service App.
• Ensure accuracy and timely completion of administrative associated tasks and safe and secure storage of same.
• Ensure safe working practices are in use at all times.
• Provide excellent customer service including the resolution of customer complaints.
• Report outcome of complaints in accordance with company policy.

• Ability to work as part of a team
• Experience with servicing coffee equipment

• Bike to work scheme
• Company car
• Employee discount
• Flexitime
• Sick pay
• pension scheme