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Tivoli Automation Consultant

Stellent IT LLCUnited States🇺🇸United StatesPosted 10 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Hello,
Title: Tivoli Automation Consultant
Location: Remote (Must be based in US)
Duration: 10 months
Alignment: W2 only

Overview

Supports day-to-day Tivoli operations by monitoring alerts, executing runbooks, performing basic troubleshooting, and escalating issues appropriately to help maintain stable and reliable services. This role is intended for non-incumbent candidates with foundational Tivoli administration and operations experience.

Description
  • Monitor Tivoli dashboards, queues, and alerts; perform initial triage and create incident tickets with accurate categorization and impact assessment.
  • Execute documented runbook procedures, including service restarts, agent checks, job reruns, and basic backup restores, following approved operational processes.
  • Validate Tivoli agent health and connectivity; assist with basic installations and upgrades under guidance and document results.
  • Maintain event and alert hygiene by acknowledging, investigating, and closing alerts while ensuring proper alert-to-ticket correlation.
  • Support job scheduling and workload automation activities by monitoring job failures, rerunning jobs, validating dependencies, and communicating status updates.
  • Assist with backup operations by reviewing scheduled backup results, investigating common failures, and supporting routine restore requests.
  • Maintain operational documentation, knowledge articles, troubleshooting guides, and shift handover notes.
  • Escalate complex incidents to senior support teams in a timely manner and provide relevant diagnostic information.
Requirement
  • Basic understanding of IBM Tivoli products and enterprise monitoring concepts.
  • Experience with incident, problem, and change management processes.
  • Ability to follow documented procedures and troubleshooting guides.
  • Strong analytical, communication, and documentation skills.
  • Willingness to work in a shift-based operational support environment.
  • Experience supporting Tivoli Monitoring, Tivoli Workload Scheduler, or related automation tools.
  • Familiarity with Windows, Linux/Unix environments, and enterprise scheduling or backup operations.

Best Regards,

Ishika

SR. IT Technical/Engineer Recruiter

Ph No-

Email:

Address: 505 Knolle Court, Saint Augustine, FL 32092

Skills

Scheduling
Triage

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