IT Service Desk Lead - Desktop & Enterprise Apps

Pilbara Ports Authority in Dampier is seeking a Technology Service Desk Superintendent to lead the Level 1/2 Service Desk team, delivering Desktop and Enterprise Application support across our operations.

You will drive incident and request management, escalations, and clear service communications in a fast-paced environment, with a strong emphasis on user experience and continuous improvement. The role includes a relocation package and housing support.