Product Marketing Manager - Innovation

This position is listed on behalf of a partner company, who manages all applications and next steps. Principal Product Manager based in United States.

This is a senior product leadership opportunity focused on shaping the strategy and evolution of a large-scale developer platform.
The role combines long-term product vision with hands-on execution across cloud platforms, developer experience, deployment, and operational capabilities.
A major focus will be reducing developer friction, accelerating delivery, and transforming reactive platform support into proactive product experiences.
You will use research, adoption data, reliability metrics, and developer feedback to guide priorities and demonstrate measurable impact.
This role is ideal for a visionary product leader who can influence at executive level while remaining deeply connected to customer and technical details.

\Define and own a multi-quarter product strategy and roadmap for foundational developer platform services, balancing scalability, technical debt, reliability, and feature velocity.

• Lead the transformation of platform capabilities from reactive, ticket-based support into scalable self-service experiences through paved roads, service catalogs, and developer tooling.
• Establish product management practices for internal infrastructure, including user research, roadmap planning, KPI definition, prioritization, and continuous feedback loops.
• Partner with Engineering, Architecture, Security, Design, and other product leaders to ensure platform solutions are extensible, secure, compliant, and aligned with developer needs.
• Develop compelling product narratives that communicate the value and strategic importance of the developer platform while driving adoption across the organization.
• Establish governance frameworks and KPI dashboards covering platform adoption, support deflection, developer productivity, reliability, and other relevant performance indicators.
• Use developer interviews, usage data, and customer insights to identify root causes, prioritize high-impact opportunities, and improve the overall developer experience.
• Act as a strategic voice for platform capabilities across the organization, ensuring stakeholder requirements are understood and incorporated into product planning.
• Drive meaningful organizational change by connecting long-term platform strategy with measurable customer, developer, and business outcomes.

12+ years of product management experience building large-scale cloud service platforms, including experience with cloud-native commerce systems or other complex, usage-based and metered products.

• Proven track record of establishing ambitious goals, delivering strong results, and taking ownership of customer and business outcomes.
• Deep understanding of platform-as-a-product principles, including user research, product roadmapping, KPI development, internal customer discovery, and adoption strategies.
• Strong technical fluency across cloud-native technologies such as Kubernetes, microservices, CI/CD, observability, APIs, SDKs, and developer tooling.
• Highly data-driven and outcomes-oriented, with experience using adoption, reliability, productivity, and performance metrics to guide product decisions.
• Strong customer focus and a demonstrated ability to translate customer and developer needs into scalable product strategies.
• Experience building or scaling large, mission-critical software services, such as commerce platforms or comparable enterprise systems.
• Bachelor’s degree from an accredited university or equivalent professional experience.
• Willingness to travel approximately 15% to build relationships with customers, colleagues, and cross-functional partners.
• This role is remote within the United States but is not available for hiring in the Bay Area or Seattle area.

Eligibility to participate in an equity plan and corporate bonus plan.

• Health care insurance and comprehensive employee benefits.
• 401(k) retirement savings program.
• Paid sick time and paid personal time off.
• Remote-first work environment with opportunities for in-person team gatherings, functional off-sites, and customer meetings.
• Opportunities to support volunteering, community initiatives, and positive social impact.
• Commitment to equal opportunity, inclusion, and reasonable accommodations throughout the employment experience.

\We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

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