Event Delivery Manager

At ICC Sydney, Australia's leading convention,exhibition and entertainment precinct, we're more than just a world class venueand brand - we're a community of passionate professionals dedicated to puttingour people first. As part of our close-knit team, you'll help deliverunforgettable events and experiences in a space that fosters creativity andcollaboration.

The Consortium involving Darling HarbourLive, Placemaking NSW, and ICC Sydney, as part of the Public PrivatePartnership (PPP) delivering ICC Sydney, includes the architectural landmark -The Cutaway, as part of the PPP portfolio. With its striking architecture andprime location in the heart of Barangaroo, The Cutaway is a premium stage forfestivals, immersive experiences, corporate launches, exhibitions, gala dinnersand creative industry showcases - making it an extraordinary location for ourteam members to work.

We prioritise inclusivity andsupport, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don'thesitate to reach out to our team at or call . You can also connect with one of our internal diversity streams foradditional support.

About this opportunity:

ICC Sydney arelooking for a passionate and experienced Event Delivery Manager to joinour world-class team. No two days will be the same while you empower our teamto deliver extraordinary service for a multitude of events across our venues.

Our ideal candidate is aconfident operational leader with a proven track record in delivering large andcomplex events, preferably within large scale events venues or sports arenas.You should possess a passion and deep understanding of event operations,including food and beverage delivery, security, risk, and safety and provensuccess in managing complex operations with onsite execution. Excellent writtenand verbal communication skills are essential, to create relationships withboth internal and external stakeholders, assisting in the delivery of worldclass events.

In this role, you will:

• Act as the key point of contact and escalation for clients and stakeholders during event tenancy, ensuring all service requests, operational needs, and issues are resolved efficiently and to the highest standard.
• Lead, mentor, and manage a large, diverse team across event operations and food & beverage services, fostering a high-performance culture focused on service excellence and accountability.
• Oversee coordination with internal departments including logistics, technical services, and hospitality to ensure seamless, end-to-end event delivery.
• Drive operational excellence by implementing and maintaining best-in-class standards in client service and guest experience, reinforcing ICC Sydney's reputation as a premium event destination.

Why ICC Sydney?

ICC Sydney offers more than just a job - we provide the chance to bepart of something extraordinary. We create world class experiences while fostering acollaborative, inclusive culture where your ideas and skills are valued.

As part of ourteam, you'll help deliver unforgettable events and experiences while enjoying arange of exceptional benefits, including:

• Free and fresh daily meals.
• Uniform supplied and laundered
• Heavily discounted car parking and dry cleaning.
• Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
• Purchased leave, novated leasing and salary sacrificing options.
• Access to exclusive health insurance offers and an executive superannuation arrangement.
• Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us, on your birthday.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• Asan international company, ASM Global can offer future career opportunitiesthroughout our global network of venues.
• CBD location closeto public transport and in the heart of the Darling Harbour precinct.

ICC Sydney is committed to prioritisingequitable, sustainable and innovative practices for all team members andvisitors. This includes people with all abilities, First Nations Peoples,people across all generations, LGBTQIA+ individuals, new Australians, parentsand carers, and families of all structures. Our diverse, passionate team drivesa culture of collaboration, inclusion and service excellence.

Required Skills & Experience:

This is a great opportunity to be part of a high performingteam who oversee the delivery of over 700 events a year. If you love event operations,food and beverage, thrive in a high energy fast-paced environment and have acollaborative and inclusive approach to event operations management, then thisrole might be for you. You will also have:

• Minimum four years industry experience including two years in a senior supervisory role.
• Valid NSW Responsible Service of Alcohol accreditation.
• Demonstrated ability to deliver a high level of customer service.
• Demonstrated ability to lead large operational teams.
• Working knowledge of WH&S legislation, risk assessment practices, food safety standards and NSW liquor laws and regulations.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders across multiple teams
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities
• Willingness to work in a team or autonomously with minimal direction.
• Valid working rights in Australia.
• You must be 18 years or over.

To be eligible for employment you musthave valid working rights in Australia.

Please Note; relevant screening checks willbe conducted as part of the recruitment process. This includes a NationalPolice Background Check for successful candidates. You will also be required toshow proof of identity that meets the 100-point check. Shortlisted candidatesmay also be required to complete an appropriate and relevant health assessmentas part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to ateam that truly puts people first.

A NSW Government project, ICC Sydney was delivered in partnership with Darling Harbour Live, comprising Capella Capital, ASM Global, Lendlease, Hostplus, Aware Super, and Spotless FM.