BMC Helix Consultant ITSM / Solution Architect

BMC Helix Consultant / Architect
England, United Kingdom (Hybrid)

BMC Helix / Solution Architect

London (Hybrid, 3 Days Onsite)

6-12 Month Contract

Excellent Day Rate

We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience.

Key Responsibilities:

Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation

Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications

Drive automation, workflow optimisation and AI-enabled service management initiatives

Define architecture standards, governance and best practices

Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes

Lead upgrades, migrations and transformation projects across complex enterprise environments

Produce solution designs, architecture documentation and technical standards

Required Experience:

Strong BMC Helix / Remedy architecture expertise

Experience with ITSM, Discovery, CMDB and Digital Workplace implementations

CIS Controls v8.1 implementation experience

Strong understanding of ITIL frameworks and service management best practice

Experience integrating cloud platforms, enterprise systems and automation tools

Knowledge of Python, PowerShell, REST APIs or orchestration technologies is beneficial

For more information and direct contact with me, please send me an email and call only if required. I will be sure to check responses daily and shortlist the best candidates; if you are shortlisted, you will hear from me.