Product Owner

Key Responsibilities

Requirements & User Story Development

• Capture business requirements from senior stakeholders and translate them into structured, development-ready user stories.
• Validate user stories with the customer to confirm alignment before engineering work begins, ensuring the customer can clearly see themselves in the proposed solution.
• Maintain the requirements artifact set as the connective tissue between business intent and technical execution.

Customer Engagement & Concierge Support

• Serve as a dedicated concierge for primary client stakeholders, surfacing needs that may not emerge through standard intake channels.
• Conduct deep-dive analyses on emerging requests and connect findings back to the requirements pipeline.
• Establish and run recurring user feedback sessions to evaluate what works, what does not, and what is missing.

Functional Portfolio Coordination

• Act as the focal point for feedback from broader functional portfolio owners across the organization.
• Bridge functional silos by surfacing cross-portfolio dependencies and shared requirements.
• Capture latent needs from secondary user groups whose voices are not part of the regular intake cycle.

Whiteboarding & Forward Planning

• Partner with the Software Lead to frame next-phase objectives and shape the product roadmap.
• Lead working sessions to clarify business logic without prescribing technical implementation.
• Translate strategic intent into actionable development backlogs.

Required Qualifications

• Active U.S. Secret security clearance (or higher) at time of hire.
• Bachelor’s degree in Business, Information Systems, Public Administration, Engineering, or a related field; equivalent professional experience considered.
• 5+ years of professional experience in a product management, business analyst, requirements engineering, or technical product owner capacity.
• Demonstrated ability to author user stories and structured requirements that translate cleanly into development backlogs.
• Strong stakeholder management skills with experience supporting senior government or executive-level customers.
• Excellent written and verbal communication with the ability to facilitate whiteboarding sessions and produce client-ready documentation.
• Self-directed work ethic with the ability to drive outcomes without close day-to-day supervision.

Preferred Qualifications

• Federal IT portfolio management experience, particularly within large government organizations.
• Prior experience supporting senior-level government organizations or comparable headquarters-level organizations.
• Familiarity with portfolio management frameworks such as PfMP, Title 10 §2222 governance, or related IT governance frameworks.
• Working knowledge of data visualization platforms such as Qlik or ADVANA, sufficient to converse with developers rather than develop in these platforms.