Level 2 Support Technician - Systems Administrator
Quick Overview
Job Description
Job No: SBB599
Location: Grantham
If you thrive on solving the complex stuff and want a role with real variety across infrastructure, security, and support - this one's for you.
About us:
Stanbroke is a reputable family owned and operated Australian cattle and beef business. Our operations span across Northern Queensland, with the extensive cattle properties, backgrounding operations in Southern Queensland, state of the art cattle feedlots, a fully accredited beef processing facility and global marketing capabilities. We offer a full range of Grain and Grass fed beef categories and export to over 40 countries globally.
What you'll be doing- Providing Level 2 technical support for hardware, software, network, and systems issues - acting as the escalation point from Level 1 and mentoring junior staff
- Administering Microsoft Active Directory, Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), and Windows/Linux server infrastructure
- Managing virtualisation platforms (VMware/Hyper V), backup and disaster recovery solutions, and routine patching across servers and endpoints
- Supporting and maintaining LAN, WAN, and wireless infrastructure including firewalls, switches, routers, and VPN - monitoring performance and troubleshooting issues
- Implementing endpoint security, monitoring security alerts, responding to incidents, and conducting regular audits of user access and system configurations
- Participating in IT projects - infrastructure upgrades, system migrations, and new technology rollouts - and maintaining accurate documentation throughout
- 2-3 years of experience in IT support or systems administration, with solid hands on skills across Microsoft Active Directory, Group Policy, and Microsoft 365
- Working knowledge of Windows Server (2016/2019/2022), virtualization (VMware or Hyper V), and backup and disaster recovery solutions
- Sound understanding of networking fundamentals - TCP/IP, DNS, DHCP, VLANs, firewalls - and experience configuring routers and switches
- Strong troubleshooting skills, attention to detail in documentation, and the ability to manage competing priorities under pressure
- Clear communicator - comfortable translating technical information for non technical stakeholders and working across a broader team
- A diploma or degree in IT, Computer Science, or a related field - or equivalent practical experience. Relevant certifications (AZ 104, CompTIA Network+/Security+, ITIL) are a bonus
Nice to have: experience with Azure or AWS, endpoint management tools (Intune/SCCM), Linux server administration, RMM tools, or scripting in PowerShell, Bash, or Python.
Why Join Stanbroke?
- Be part of a respected, vertically integrated Australian beef business
- Work in a varied, hands on IT role supporting critical operations
- Join a supportive and collaborative team
- Enjoy long term career opportunities within a growing organisation
If this sounds like your next move, we'd love to hear from you - bring your skills to a team that keeps one of Australia's leading beef operations running.
Skills
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