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Help Desk Support - Columbus, OH (Second Shift)

Strategic Technology Institute IncColumbus, OH🇺🇸United StatesPosted 14 Aug 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

  • Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)
  • Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
  • Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.

Skills

Grafana
Help Desk
PowerShell

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