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Lead Product Experience Strategist Charlotte, NC Hybrid (3 days/week onsite)

BURGEON IT SERVICES LLCCharlotte, NC🇺🇸United StatesPosted 13 Aug 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Lead Product Experience Strategist
Location: Charlotte, NC Hybrid (3 days/week onsite)
Duration: 12 Months plus
Experience: 10+ years total; 7 10+ years relevant experience

Please share your updated resume with me at pranayatburgeonitsdotcom
Role Overview
We are looking for a Lead Product Experience Strategist to lead Product Discovery and Product Strategy initiatives. The candidate will identify business problems, conduct discovery and validation, generate evidence-based insights, and influence product and investment decisions before engineering development begins.
Mandatory Skills & Experience
  • 7 10+ years of experience in Product Strategy, Product Discovery, Service Design, Experience Strategy, Innovation Consulting, or Enterprise Product.
  • Strong hands-on experience with Product Discovery and Opportunity Assessment.
  • Proven ability to influence product direction before development begins.
  • Ability to translate ambiguous business problems into structured discovery and validation plans.
  • Experience identifying assumptions, knowledge gaps, risks, and investment-readiness criteria.
  • Strong experience in customer discovery, interviews, workflow analysis, workshops, co-creation, and validation.
  • Ability to quantify business outcomes, ROI, cost savings, time savings, adoption, quality improvements, and risk reduction.
  • Strong systems thinking across people, processes, technology, and data.
  • Excellent stakeholder management, executive communication, and workshop facilitation.
  • Proven ability to collaborate with Product, Engineering, Operations, and Leadership teams.
  • Strong strategic thinking with the ability to make Go / Pivot / Pause / Stop recommendations based on evidence.
Preferred
  • Enterprise SaaS or complex enterprise product experience.
  • Experience in Retail/CPG, Manufacturing, Healthcare, or Workplace Services.
  • Experience establishing or scaling Product Discovery capabilities.
  • Experience with AI-enabled product experiences and AI-assisted research/planning.
  • Competitive analysis and market discovery experience.

Skills

Stakeholder Management

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