On-Site IT Service Desk Pro - Frontline Support

Synergy, WA's leading energy provider, is seeking a Service Desk Officer for its Perth Central Park office. You will be the first point of contact for IT and non-technical queries, ensuring accurate handling of inquiries, incidents and requests, and escalating as needed to other teams.

You will resolve issues promptly, manage tickets, and support internal users and visitors while upholding service standards and SLAs.