Senior D365 CE Project Manager

Permanent D365 CE Project Manager - Birmingham

Hybrid Working (1-2 days per month on-site in Birmingham)

Competitive salary

(Sponsorship is not provided for this opportunity)

We are seeking an experienced Project Manager to lead the delivery of a Microsoft Dynamics 365 Customer Engagement (D365 CE) implementation, working on behalf of a leading Microsoft digital transformation partner.

This is a permanent opportunity focused on managing the full project lifecycle from mobilisation through to successful delivery and adoption.

Reporting to the Talent Manager you will oversee project planning, stakeholder engagement, governance, delivery management, and financial controls across a complex enterprise programme.

The role requires close collaboration with business and technical teams and will involve a significant onsite presence in Derby as part of a hybrid working model.

Key Responsibilities

• Lead the end-to-end delivery of a Microsoft Dynamics 365 CE implementation programme
• Experience of agile/scrum delivery using DevOps to track and manage projects
• Manage project plans, timelines, risks, dependencies, and governance activities
• Coordinate stakeholders across business and technical departments
• Ensure effective financial management including forecasting, timesheet tracking, and invoicing
• Drive delivery through internal teams, third-party suppliers, and client stakeholders
• Provide clear reporting and communication to senior leadership and programme governance boards
• Support change management and user adoption activities

Skills & Experience Required

• Proven experience delivering enterprise CRM implementation projects
• Strong background managing Microsoft Dynamics 365 CE / CRM programmes
• Excellent stakeholder management and communication skills
• Strong commercial and financial governance experience
• Ability to manage complex multi-stream projects within matrix environments
• Demonstrated experience working in hybrid delivery environments with onsite client engagement

Desirable

• Experience working with Microsoft partners or digital transformation consultancies
• Formal project management certification (PRINCE2, PMP, Agile or equivalent)

If this sounds like you, please apply directly for consideration