SC Cleared User Researcher | Central Government

SC Cleared User Researcher | Central Government

Hybrid | Bristol, London or Newcastle
Up to £550 per day (Inside IR35)
6-Month Contract
Active SC Clearance Required

We're supporting a major Central Government programme and are looking for an experienced User Researcher to join a high-performing digital team delivering impactful public services.

This role offers the opportunity to influence the design and delivery of services used by millions of citizens, ensuring decisions are driven by genuine user needs and aligned with GDS standards and best practice.

Essential Requirements

Active SC Clearance (must be current and transferable)

Proven experience working within Central Government

Strong knowledge of GDS Service Manual principles and practices

Extensive experience planning, conducting and analysing user research

Experience working within agile, multidisciplinary teams

Excellent stakeholder management and communication skills

Key Responsibilities

• Plan and deliver a range of qualitative and quantitative user research activities
• Conduct interviews, usability testing, surveys and discovery research
• Analyse findings and communicate actionable insights to stakeholders and delivery teams
• Champion user-centred design principles throughout the service life cycle
• Work closely with Service Designers, Interaction Designers, Product Managers and Developers
• Support evidence-based decision-making across complex digital transformation programmes
• Ensure research activities are inclusive, accessible and aligned to GDS standards

Contract Details

• Rate: Up to £550 per day
• IR35: Inside IR35
• Duration: Initial 6 months
• Location: Bristol, London or Newcastle
• Working Pattern: Hybrid, with 1-2 days per week onsite
• Start Date: ASAP

This is an excellent opportunity for an SC Cleared User Researcher to contribute to a major government transformation programme while working within a collaborative, multidisciplinary environment.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.