Dynamics 365 Power Platform Specialist

Dynamics 365 Power Platform Specialist

Work with Dynamics 365 CE, Dataverse and Azure DevOps. Lead solutions that improve how the business operates. Play a key role in our AI and automation roadmap. If you've built your career around Dynamics 365 and are looking for a role where you can have more influence, this role is for you.

At GWA, we're looking for someone who can work closely with our Customer Service, Sales and Marketing teams, understand how they work, and turn their ideas and challenges into practical solutions. You'll be the person who helps shape our Dynamics 365 environment and drives improvements across the business. You'll be working with Dynamics 365 Customer Engagement (D365 CE), Dataverse, Azure DevOps and Power Platform technologies, while also helping us explore new AI opportunities. This role includes BAU support, but it goes well beyond working through a daily ticket queue. You'll work closely with business teams to understand their needs, design practical solutions and see them through to delivery. You'll own the outcome, while working with technical resources where needed to bring those solutions to life.

What you'll bring

You'll have hands on Dynamics 365 Customer Engagement experience and a good understanding of Power Platform Administration and Azure DevOps. Just as importantly, you'll be comfortable talking with business users, understanding their requirements and helping turn them into practical solutions. You may currently be a Dynamics 365 Developer, CRM Specialist, CRM Lead, Power Platform Specialist or Dynamics Administrator who's looking for a role with broader responsibility and greater ownership.

Why join GWA?

We operate in a Microsoft led technology environment and continue to invest in technology, automation and AI. You'll have the chance to work on meaningful projects, influence the direction of our CRM platform and help improve how teams across the business work every day. If you're looking for a role where you can combine technical knowledge, business engagement and solution ownership, we'd love to hear from you.

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

Please note that we are not accepting applications from agencies for this position.

GWA Group has a long history of innovation and dedication which goes all the way back to 1886. We are proud of our Australian and New Zealand heritage, innovative spirit, iconic market-leading brands such as Caroma, Methven, and Clark, and importantly - our inclusive culture. At GWA, we're not just a company, we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year. When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways. We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars-We are One Team, We are Customer Focused, and We Care for Each Other-are more than just words; they're our way of life.