Senior ServiceNow consultant

Position Summary

Senior ServiceNow Consultant - design and delivery of complex, highly bespoke ServiceNow modules for a large Government agency. Based in Sydney CBD with a hybrid working model (50% from home).

NV1 eligibility mandatory. Australian citizens only. 6 month contract, possibility to extend. Up to $1,300/day.

Key Responsibilities

• Lead architecture and design of ServiceNow modules such as ITOM, ITAM, SAM and CMDB.
• Build and optimise CMDB - data models, ingestion, reconciliation, governance.
• Integrate with other systems (e.g., CRM).
• Design and implement customised solutions using advanced scripting.
• Support testing: system, user and security.
• Support release cycles and ensure high quality, scalable builds.
• Provide SME advice and resolve design and delivery challenges.
• Deliver comprehensive documentation, training and knowledge transfer.

Required Qualifications

• Australian citizen NV1 Security cleared or eligible for NV1 clearance.
• Approximately 5 years experience with the ServiceNow platform and scripting.
• Proven experience building bespoke ServiceNow solutions in complex and large environments.
• Experience implementing non standard modifications and intricate workflows.
• Experience working in Agile environments.
• Excellent communication skills, able to liaise with multiple stakeholders.
• ServiceNow certifications highly regarded.

Preferred Qualifications

• Availability to start quickly and prior experience with ServiceNow customised solutions.

Work Environment

Offices located in Sydney CBD with a hybrid working environment.