Senior Solutions Engineer

About Kasada

Join us in stopping bad bots, for good! Kasada protects millions of online users everyday. Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone. Bad bots are highly destructive. They take over accounts, steal content, overload systems and infrastructure and cause billions of dollars in damages every year. Seeking to restore trust in the internet, Kasada stops bots at the very first request including those that have never been seen before.

We've grown from a few friends working out of a shipping container under the Sydney Harbour Bridge to now operating globally, we're spread across the world protecting some of the most well known brands on the face of the earth.

We're an innately curious team that's not afraid to bring bold ideas to create better ways of solving problems. We're looking for people who are passionate about solving some of the most difficult and pressing cybersecurity issues, while having fun doing it!

The Role

Kasada is on a mission to make the internet a safer place and we're growing. We're looking for a Senior Solutions Engineer to join our world class team and help bring our industry leading bot management and fraudulent account platform to life for customers across the globe. You'll be the technical powerhouse behind our pre and post sales efforts in APAC, showing large organizations how Kasada stops malicious automation before it starts.

As a trusted technical advisor, you'll guide customers from their first demo to full deployment, helping them unlock the full value of Kasada. You'll collaborate closely with Sales, Product, Security Operations, and Customer Success teams ensuring every customer has a seamless and impactful experience.

If you're passionate about cutting edge web security, love working directly with customers, and want to join a company defining the future of bot management, Kasada is where you'll thrive.

This role is remote first with occasional travel to events or customer sites across APAC. To best align with customers, candidates should be based in Sydney.

What You'll Do

• Be the go to technical expert for Kasada's platform for bot detection and fraudulent account creation.
• Deliver compelling, story driven demos that bring the technology to life.
• Own proof of concept (PoC) engagements from scoping and setup through to successful validation.
• Translate complex security concepts into clear business value for a diverse customer base.
• Connect the dots for customers and prospects to see how automation and fraudulent accounts are used to drive negative business outcomes.
• Empower customers and internal teams through technical training and enablement.

About You

• Experience in a customer facing technical role is a major plus, but sales experience is not required.
• You're endlessly curious, technically sharp, and always looking for better ways to solve problems.
• Expert level understanding of HTTP and the technologies powering modern web applications.
• Strong debugging skills with browser developer tools and network analyzers.
• Solid grasp of layer 4 and 7 networking (load balancing, reverse proxies).
• Comfortable working with CDN platforms such as CloudFront, Cloudflare, or Akamai. Experience writing simple edge workers in CDN is a plus.
• Deep understanding of web application architecture and development. Ability to explain how SDKs are consumed to customers.
• Experience working with either fraud or security teams is a plus.
• You thrive on connecting with customers, delivering exceptional experiences, and helping them succeed.

The Benefits of being a Kasadan

We want to ensure Kasada remains a great place to work and a place to do great work. It's important to us to build an inclusive environment where you can realize your full potential. We are a highly collaborative team regardless of location, placing a strong emphasis on our core values; and we have designed our benefits package so you can thrive, both inside and outside of work:

• A stake in Kasada's global success with equity/stock options
• Flexible working hours and arrangements - Create a schedule that suits you
• Support for growing families - Generous parental leave allowances and resources to help in the lead up, during and after parental leave.
• Resources for well being to support your growth including our EAP - confidential counselling for you and your loved ones
• Birthday leave
• Wellness leave
• An action packed calendar of fun in person and virtual events

Please note: Kasada is an e verify employer (US based applicants only).