JRSS NOC Technician with Security Clearance

JRSS NOC Technician

• Location: Scott AFB, IL
• Clearance: US Citizen with DoD Secret
• Work Schedule: 100% Onsite.
• Certification: Security+ CE required
• Education: High School Diploma Primary Responsibilities: Responsible for performing, training team and developing processes for the following duties: • Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure. • Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions. • Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact. • Proactively monitor network alarms across platform specific network management tools. • Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management. • Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident. • Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.

Basic Qualifications:

• Requires High school and 2-4 years of experience.
• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operation.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
• General understanding of network topologies.
• Must have an active DoD Secret security clearance.

Preferred Qualifications

• Tech control facility or cyber transport experience
• Circuit actions and vendor experience
• IP architecture experience
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
• Any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4. For more information, please contact .