Senior Systems and Network Engineer

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Senior Systems and Network Engineer to join our team in San Antonio, TX.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Internal IT
Reports To: VP Information Technology
FLSA Status: Full-Time / Non-Exempt

Purpose

Ubeo is seeking a highly experienced Senior Systems and Network Engineer. This is a vital position responsible for maintaining the security, reliability and growth of our IT infrastructure. This high-level role is actively involved in designing, implementing, and maintaining IT policies, procedures, and standards while providing technical leadership across the organization.

Responsibilities:

• Design, implement, and maintain secure and scalable network and systems infrastructure
• Oversee system and network security by following STIG and CIS best practices
• Develop, enforce, and maintain IP policies, procedures, and standards
• Troubleshoot and resolve hardware, software, and network issues across the organization
• Support and understand Microsoft related technologies: Windows Server, SharePoint, Office365, NPS, and Active Directory
• Support and understand Azure infrastructure, including virtual networks, virtual machines, databases and identity solutions
• Integrate Azure services with M365, on-prem servers, and enterprise applications
• Configure, maintain, and monitor network firewalls, VPNs, and network security appliances to ensure secure connectivity across sites and cloud environments
• Perform vulnerability detection, remediation, and systems patching
• Serve as an escalation point for technical issues
• Manage time effectively while maintaining accurate ticket documentation
• Communicate clearly with end users to keep them informed of ticket status and resolution

Job Related Dimensions:

• Track record of integrity and trustworthiness with confidential/sensitive information.
• Ability to plan, organize, and multi-task in a fast-paced environment.
• Very strong attention to detail and problem-solving skills are essential.
• Takes ownership of job responsibilities with personal pride and accountability.
• Ability to work independently with little supervision required.
• Ability to remain calm while working under pressure in a busy environment.
• Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
• Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
• Excellent written and verbal communication skills.
• Strong professionalism and organizational and planning skills.
• Regular and reliable attendance.

Qualifications:

• High School Diploma or GED
• 5 Years minimum in the IT field or work-related experience
• A valid driver's license and good driving record
• Extensive experience in network and systems engineering, including network firewalls, routing, switching, and VPNs
• Strong expertise in Azure services
• Deep understanding of network and cloud security best practices
• Excellent customer service skills
• Strong analytical and trouble-shooting skills
• Must be a self-starter
• Must be capable of working independently
• Ability to handle high stressful situations and thrive under pressure
• Impeccable Integrity and Honesty
• Ability to take constructive feedback from Management, or Peers
• Willingness to learn new processes/practices, apply them and train others

Preferred Experience and Certification:

• FortiNet experience (FortiGate, FortiEMS, FortiManager, FortiClient, FortiSandbox)
• Azure certifications (AZ-104, AZ-105, AZ-305)
• Net +
• Security +
• VMware Certified Professional
• CCNA
• Windows Server Administrator (legacy MCSE or current role-based certs)

Physical Demands & Work Environment:

• Ability to sit at a desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications
• Ability to type and compose written communication in various forms
• Ability to lift 20+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.