Empfangs- und Reservierungsmitarbeiter (m/w/d)

Front Desk and Reservations Agent | Düsseldorf, Germany | Hybrid This employer is a leading hospitality brand renowned for its stylish, design-focused hotels and commitment to exceptional guest experiences. They are expanding rapidly across Europe and are looking for dedicated individuals to join their vibrant, supportive team. The Role • Providing outstanding guest service through phone, email, and in-person interactions. • Managing guest check-ins and check-outs efficiently and with a welcoming attitude. • Processing reservations, booking inquiries, and managing room options. • Maintaining accurate hotel and reservation system data. • Handling invoicing, payment processing, and financial reconciliation. • Performing administrative tasks such as managing no-shows and responding to guest emails. What You'll Need • Experience in hotel operations or a related hospitality role; a passion for the industry is key. • A strong focus on quality and delivering excellent guest service. • Natural hosting abilities and a genuine enthusiasm for creating memorable guest stays. • Clear and effective communication skills in both German and English, spoken and written. • A collaborative spirit and willingness to support across departments to achieve team success. What's On Offer • A role within a dynamic and growing international company. • A supportive and team-oriented work environment where individuality is valued. • Opportunities to develop your skills in a fast-paced hospitality setting. • A chance to contribute to a brand known for its unique design and high service standards. Apply via Haystack today!