Graduate Application Engineer - Ansys/PTC

Account Manager (Ansys Simulation Software Sales Engineer)

Summary / Role Purpose

Required education and degree type: BS or MS or PhD in Engineering / Physics.

Required onsite work location: Manly (NSW), Clayton (VIC), Bentley (WA), or Eight Mile Plains (QLD).

The Account Manager (AM) will increase new and existing business by adapting ANSYS engineering simulation products and solutions into customers' engineering environments and product development processes, helping customers develop new products and improve existing products, services and processes. The AM is responsible for all sales activities, from lead generation through close within an assigned geographical territory or specified named accounts, and for maximizing sales profitability, growth, and account penetration. The AM functions as a true partner to our customers by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and infrastructure configurations to deliver an outstanding experience.

Key Duties and Responsibilities

• Perform sales activities, establish, develop and maintain business relationships with current and prospective customers.
• Maintain renewal business and generate new business for an assigned geographic area or set of named accounts to achieve or exceed revenue objectives.
• Create and execute a strategy to grow usage by connecting the ANSYS solutions to a customer metric, goal, challenge, KPI or priority.
• Create and conduct sales presentations that clearly present the value of the company's products/services through metrics and proof points while tying to the customer's needs and differentiating from competition.
• Establish relationships with business leaders and customer executives who can serve as business champions for ANSYS.
• Coordinate sales effort as needed with marketing, account team, sales management, accounting, legal and technical services groups globally.
• Develop clear and effective written proposals/quotations for current and prospective customers that represent maximum value to the customer and fair price for ANSYS; ensure that proposals address customer's key issues, needs and requirements.
• Create and maintain account plans for existing customers highlighting profile, share and value opportunities.
• Alert client to new or improved products/services and relay client feedback to product development staff.
• Research sources for developing prospective customers or expanding to new groups in existing customers and for information to determine their potential.
• Leverage trade shows and conventions; schedule training and seminars to enhance new business opportunities within current and prospective customer base.
• Complete administrative work including but not limited to quotation generation, order processing, delivery, acceptance inspection, NDA and other contract preparation.
• Maintain healthy pipeline to meet goals. Accurately enter data into CRM.
• Remain knowledgeable and keep abreast of the company's new and existing products/services to facilitate sales efforts.

Minimum Education/Certification Requirements and Experience

• BS/ MS/ PhD in Engineering / Physics.
• Required minimum years of professional experience in an engineering software environment: BS +5, MS +3, or PhD +1.
• Demonstrated use of relevant ANSYS, nCode, Flownex, SDC Verifier software or knowledge of other commercial engineering numerical simulation software packages.
• Demonstrated understanding of ANSYS products, technology and how these tools are used in a particular customer segment(s); ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines.
• Logical problem solving, strong interpersonal and communication skills, fluency in writing and speaking English.
• Strong organizational and time management skills, possesses a sense of urgency.
• Projects a professional image and demonstrates business acumen, driven to succeed.
• Ability to travel domestically up to 25% - 50% of time.
• Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple global sites.

Preferred/Ideal Qualifications and Skills

• Previous experience as either an account manager or application engineer at a channel partner for ANSYS or similar simulation software.
• Preferred education and years of professional experience in an engineering software environment: BS +8, MS +6, or PhD +3.
• 4 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software.
• Ability to interact effectively with senior business managers and C level executives.

Additional Information

Detailed remuneration and benefits will be discussed during the interview process.

Preference will be given to candidates with an Australian work visa, however outstanding candidates with recent and directly relevant experience from overseas will be considered for sponsorship.

Application Engineer - Windchill PLM The Role

• Collaborate with the sales team to understand customer requirements, present live software demonstrations and conduct workshops/webinars to support sales & marketing activities.
• Perform software implementation services including scoping, system design, installation & configuration.
• Deliver standard and custom training classes.
• Provide on site and remote technical support.

Experience & Skills Experience

• Experience with Windchill is essential, with experience in at least one of the following areas: core data management - CAD and Document management with Windchill; business process optimisation - change and configuration management, BOM management and transformation; business administration - user access controls, workflows, type and attribute definitions; system administration - installation and upgrades, integrations to other business systems (e.g. ERP).
• ThingWorx Navigate experience is desirable but not essential.
• Java programming experience is desirable but not essential.
• Demonstrated experience working in a software sales and/or support environment.

Skills

• Excellent understanding of computer systems and networks including cloud and on premises virtualised environments.
• Excellent written and verbal communication and interpersonal skills.
• Ability to work independently and as part of a team.

Additional Information

Attractive remuneration and conditions will be afforded to the successful applicant with the appropriate skills, with full details available at interview.

Preference will be given to candidates with an Australian work visa, however outstanding candidates from overseas will be considered for sponsorship.

Senior Application Engineer The Role

• Working with the sales team to understand customer requirements, present live software demonstrations and conduct workshops/webinars to support sales & marketing activities.
• Performing software implementation services including installation & configuration.
• Delivering standard and custom training classes.
• Providing on site and remote technical support for customers.
• Working on some or all of the above tasks independently, or as part of a team.

Experience & Skills Experience

• At least 5 years of recent experience with Creo Parametric.
• Knowledge of using Creo with Windchill is preferred.
• Demonstrated experience working in a software sales and/or support environment, ideally for a PTC Partner.

Skills

• Attention to detail and ability to understand technical information.
• Excellent written and verbal communication and interpersonal skills.
• Be a self starter, with excellent planning and organisational skills.
• Ability to work independently and as part of a team.

Additional Information

Please note: Successful candidates may be required to undergo and satisfactorily complete a National Police Check as part of the recruitment process.

Attractive remuneration and conditions will be afforded to the successful applicant with the appropriate skills, with full details available at interview.

Preference will be given to candidates with an Australian work visa, however outstanding candidates from overseas will be considered for sponsorship.