Implementation Specialist

Our Client is seeking an Implementation Specialist who responsible for leading client onboarding, system implementations, and user acceptance testing (UAT) to ensure successful adoption of company products and services. This role serves as the primary liaison between clients and internal teams, coordinating implementation activities, validating business and technical requirements, troubleshooting issues, and driving a high-quality client experience throughout the implementation lifecycle. The ideal candidate will be a detail-oriented implementation professional with strong client-facing experience, technical testing expertise, and the ability to manage complex onboarding projects while building strong relationships and ensuring successful client outcomes.
Responsibilities:

• Lead client onboarding and implementation projects from planning through completion.
• Develop certification plans, test cases, and acceptance criteria.
• Execute and support UAT, identify defects, and coordinate issue resolution with technology teams.
• Configure systems, manage data migrations, and support product customizations.
• Create training materials and provide end-user support.
• Coordinate cross-functional teams, monitor implementation success, and drive continuous process improvement.

Qualifications:

• Bachelor's degree in Computer Science or related field and 5+ years of relevant experience.
• 4+ years of client onboarding, integration, and implementation experience.
• 4+ years of software/application testing and UAT support experience.
• Experience with Windows/Linux distributed systems, IBM MQ, Connect:Direct, and XML messaging.
• Strong understanding of SDLC, quality assurance processes, and test case development.
• Proficiency in Microsoft Office, including MS Project.

*** LOCAL CANDIDATES ONLY. REMOTE CANDIDATES WILL NOT BE CONSIDERED ***
Job Type & Location
This is a Permanent position based out of Winston-Salem, NC.
Pay and Benefits
The pay range for this position is $85000.00 - $100000.00/yr.
Workplace Type
This is a hybrid position in Winston-Salem,NC.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.