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IT Systems Trainer

East Sussex County CouncilEast Sussex🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationEast Sussex, United Kingdom
E-LearningMicrosoft Teams

Job description

Do you enjoy helping people feel more confident using technology? Could you turn complex systems and processes into clear, accessible learning? If so, join us! You could be suited to the role of IT Systems Trainer within our IT & Digital service.
As an IT Systems Trainer, you will help staff get the most from the Council’s corporate and specialist IT systems. You will design and deliver engaging training, create accessible learning materials and provide guidance to help people use technology confidently and effectively.

You will turn this information into practical training, guidance, videos, e-learning and other support resources and contribute to the successful adoption of new ways of working.

This is a varied role involving people from across the Council. You will need to communicate technical information clearly and adapt your approach to suit people with different roles, needs and levels of digital confidence

We are looking for candidates who:
  • Have experience of designing, delivering and evaluating IT systems training.
  • Can create clear, accessible learning materials and support resources.
  • Can turn complex information into practical learning for non-technical audiences.
  • Have supported system implementation, testing or user-readiness activities.
  • Can plan varied workloads and take defined work packages through to completion.
Please download the job description and person specification for more information

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests. Please also confirm that, if appointed, you will be able to work from County Hall, Lewes or one of other offices at least one day a week.

We warmly welcome applications from all sections of the community. We are working towards recruiting a workforce that reflects our community, because we recognise the value of diverse perspective and experiences.
For guidance on how to write an application see our how to apply page and our statement on the use of AI.

Interviews will take place in person at East Sussex County Council, County Hall, St Anne's Crescent, Lewes, East Sussex, BN7 1UE. Interviews are expected to take place during November 2026. If you are unavailable, please let us know and we may be able to offer an alternative interview date.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
For an informal discussion about this opportunity contact Lucy Winder, Digital Adoption & Capability Manager at lucy.winder@eastsussex.gov.uk to request a MS teams call or phone call.

Be part of something that makes a difference – for our communities, our colleagues and our future choose East Sussex.

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